PRIVACY STATEMENT

Primetravel.co.za gathers information for the primary reason of enhancing our customers experience on our website. This privacy policy is intended to act as a guide to consumers to explain what information we are gathering about them when they visit our website. Here you will find an outline of how we intend use information, and what methods we have in place to protect your privacy.

 

This Privacy Statement applies only to the information gathered online at Primetravel.co.za and not to any third party or affiliate sites that you find links to on our site.

 

INFORMATION GATHERED ON OUR WEBSITE

 

1. General Browsing Information

Primetravel.co.za collects information during all visits to our website. While we are gathering this information, personal and non-personal (such as domain type, browser/version, ISP, and your IP address) will be added to our database. This information allows Primetravel.co.za to determine how our website is used by you, including which pages are most frequently visited or when these pages were last accessed. This information also helps us determine any technical issues our website has and improve the services we offer (such as the determination of how much time it takes a visitor to connect to our site or to download a page). Navigation information helps us understand your use of Primetravel.co.za and allows us the chance to improve your experience by adding extra features, services or products.

 

2. Personal Information

Primetravel.co.za requests personal information when you make a booking.

Information includes name, physical/mailing address, e-mail address, recipient’s name and e-mail address, order information, telephone numbers, credit or debit card numbers, and messages or reminders. You may opt in or out of this information collection.

 

HOW WE USE THE PERSONAL INFORMATION GATHERED HERE

Primetravel.co.za is allowed to use personal information collected to help deliver products, contact you when necessary, or contact gift recipient(s). These would not be done unless we had questions or required additional information or orders for delivery purposes. Information will also be used for validation purposes, respond to questions on our website or to help deliver services and/or information about products, promotions or the website, including entering your name in thePrimetravel.co.za e-mail listings or other mailing lists or if you place an order.

 

INFORMATION SHARED WITH THIRD PARTIES

We often use third parties to allow us to provide additional services including order fulfilment, payment processing, site activity, administration of e-mail communications. Often these third parties supply information on the performance of our site to us and/or other groups we designate.

 

If you place an order through Primetravel.co.za, any personal information provided (such as name, address or credit/debit card information) will be added to our permanent database. We will supply names and/or addresses to companies who have elected to partner with Primetravel.co.za. Opting out of sharing information with third parties (other than direct service providers) is done by your request in writing. You may also opt out of being added to our mailing list, and your name and mailing address, including purchase information, will not be available to other companies, unless otherwise specified by you, the customer.

 

Primetravel.co.za is also not responsible for the privacy policies of these company sponsoring programs and we encourage you to review the privacy policy those websites.

 

We may release specific information about you when legally required to do so or when based on our information, we deem it is necessary to be consistent with the law, or it is necessary for the protection of any of our website users or the public.

 

USE OF COOKIES

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1. Definition of cookies and their use on Primetravel.co.za

Primetravel.co.za uses the browser features known as cookies. These a files stored by your web browsers on your computer. Cookies may be used to help track mouse clicks and pass information from your computer to the website when you visit Primetravel.co.za. Cookies help make our site helpful by providing you with a personalized experience. Primetravel.co.za uses cookies to track items put in your shopping bag and retains this information for future visits. Cookies also give us the ability to relate navigation information from browsing visits with the personal information you have already provided.

 

We also use a technology known as clear gifs, which are usually stored in e-mails, which helps us confirming the receipt of our e-mails and provides you with a more personalised experience on our website.

 

2. Shared Cookie Information

Browsing data gathered by cookies will be shared with others. No personal information gathered by cookies will be shared.

 

3. Third-Party Cookie Placement

Third party advertising companies may gather non-personal information by the placement of cookies when you visit their site or when you visit Primetravel.co.za. These third party sites use the non-personal information including your buying decisions and observe your visits to our website and those to other websites in to create their advertisements about Primetravel.co.za’s products or services. Select companies will give this information to us for evaluating the effectiveness of advertisements they have placed about our products and services and for marketing purposes only. You may opt out of this participation.

 

UPDATING PERSONAL INFORMATION

To help you keep your personal information accurate and up-to-date at all times we offer opportunity to revise or edit your personal information, including billing and shipping information and preferences simply by logging into the “My Account” section of our website.

 

HOW WE PROTECT CHILDREN ON OUR WEBSITE

Primetravel.co.za takes the internet protection of children very seriously. Accordingly, we are in full compliance with federal law. Primetravel.co.za does not knowingly gather or keep any information provided by anyone under the age of 13.

 

USE OF LINKS TO OTHER SITES/SERVICES

Our website contains links to other websites. Third party and affiliate links, provided by Primetravel.co.za, offer no endorsement nor are we necessarily affiliated with those web sites. Primetravel.co.za will not be responsible for the privacy practices or content of such web sites. We strongly advise you to examine their privacy policies.

 

LOCATION OF PRIVACY STATEMENT UPDATES

Changes made to this privacy policy will be shown within this privacy policy. For the first 30 days, any changes made by Primetravel.co.za or l changes in how we use information – deletions will be shown as strikeouts and additions will be underlined. Visit often for updates of our privacy policy if at any time you become concerned about personal information and how we are using it or for other announcements from Primetravel.co.za.

 

ANSWERING QUESTIONS OR CONCERNS

We will address any questions or concerns regarding our Privacy Policy, so feel free to contact us as soon as questions or concerns are raised.

 

SECURITY STATEMENT

Our security includes limited access data-centres, specific firewall technology, secure socket layer certificate authentication and limited access to our systems. We will never ask you to provide credit card numbers via e-mail.

 

Primetravel.co.za was designed to accept orders only from browsers that allow Secure Socket Layer (SSL) technology including (but not limited to) Netscape Navigator 4.0 versions or higher, Internet Explorer versions 7 or higher, Firefox versions 4 or higher and Safari versions 4 or higher. SSL encryption technology secures information you transmit over the Internet. Be advised that 100% security is not always feasible.